Terms & Conditions

 

Terms and Conditions

Effective Date: 28 February 2025

1. Introduction

Welcome to Primordial Path. By accessing or using our website (www.primordialpath.co) and engaging with our services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). These Terms govern your use of our services and website under Australian law, including the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law), the Privacy Act 1988 (Cth), and New South Wales (NSW) law.

If you do not agree to these Terms, please refrain from using our services.

2. Business Information

  • Business Name: Primordial Path

  • ABN: 46625373006

  • Location: New South Wales, Australia

  • Website: www.primordialpath.co

3. Definitions

  • “Services” refers to the energy transmutation sessions, Akashic Records readings, customised spiritual guidance, and any other services provided by Primordial Path.

  • “Client” refers to any person who purchases, books, or uses our Services.

  • “We”, “Us” or “Our” refers to Primordial Path and its representatives.

  • “Website” refers to www.primordialpath.co and any associated digital content.

4. Use of Services

  • Age Requirement: Our services are available to individuals 18 years and over. Minors (under 18) require written parental or guardian consent.

  • Alternative & Complementary Therapy: Our Services are complementary and do not replace professional medical, psychological, or legal advice. You should always seek appropriate professional advice before making decisions related to health, finances, or life changes.

5. Bookings, Payments & Fees

  • Bookings: Sessions must be booked in advance via our website or direct contact.

  • Payment Terms: All session fees must be paid at the time of booking unless otherwise agreed.

  • Currency & GST: All prices are in Australian Dollars (AUD) and include Goods and Services Tax (GST), if applicable.

  • Accepted Payment Methods: We accept payment via Credit Card, PayPal, Direct Debit, and Bank Transfer.

6. Cancellations, Rescheduling & Refunds

  • Client Cancellations: Cancellations or rescheduling must be requested at least 24 hours in advance. Late cancellations (within 24 hours of the session) may incur a charge of up to 100% of the session fee.

  • No-Shows: If you fail to attend a booked session without prior notice, you forfeit the full session fee.

  • Provider Cancellations: If we need to cancel or reschedule, we will provide as much notice as possible and offer either a full refund or a rescheduled session at no extra cost.

  • Refunds: Refunds are not available for completed sessions or in cases where results do not meet expectations. However, refunds may be granted under Australian Consumer Law (ACL) where services are not provided as described or contain a major failure.

7. Consumer Guarantees & Limitation of Liability

7.1 Consumer Rights

Under the Australian Consumer Law (ACL), you are entitled to certain guarantees regarding services. These guarantees include that our services must be:

✔️ Provided with due care and skill
✔️ Fit for the purpose that was agreed upon
✔️ Delivered within a reasonable timeframe

If a service fails to meet a consumer guarantee, you may be entitled to a repair, resupply, or refund in line with Australian law.

7.2 Limitation of Liability

  • Our services are provided in good faith, but we make no guarantees regarding personal outcomes.

  • Primordial Path and its practitioners are not liable for any indirect, incidental, consequential, or special damages arising from the use of our services.

  • We do not guarantee specific results from energy healing, Akashic Records readings, or spiritual guidance.

  • You acknowledge that energy healing and spiritual guidance are personal experiences and that individual results may vary.

8. Confidentiality & Privacy

  • Personal Information: We collect and process personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  • Confidentiality of Sessions: Any information shared during a session remains strictly confidential and will not be disclosed to third parties without your consent, except where required by law.

  • Data Storage: We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

For more information, please refer to our Privacy Policy.

9. Intellectual Property & Website Use

  • All content on www.primordialpath.co, including text, images, branding, and logos, is owned by Primordial Path and protected by Australian copyright law.

  • You may not copy, distribute, or reproduce any content without our written permission.

  • The website is provided on an “as-is” basis, and we do not guarantee it will always be error-free or available.

10. Dispute Resolution & Governing Law

  • If you have any concerns or complaints about our services, we encourage you to contact us directly to resolve the issue.

  • If a dispute cannot be resolved, both parties agree to seek mediation before initiating legal action.

  • These Terms and any disputes arising from them will be governed by the laws of New South Wales, Australia.

  • Any legal proceedings shall be brought in the courts of New South Wales.

11. Changes to These Terms

  • We reserve the right to update or amend these Terms at any time.

  • Any changes will take immediate effect upon being published on our website.

  • By continuing to use our services after changes are made, you accept the updated Terms.

12. Contact Information

For questions regarding these Terms, please contact:

Email: guide@primordialpath.co